Privacy Policy
Plain language on what we collect, why, and what you can ask us to delete.
Last updated August 18, 2026
Who we are
Fix Scale Grow is a marketing agency based in Nebraska serving businesses across Nebraska, Kansas and Missouri. You can reach us at info@fixscalegrow.com or (402) 320-1905.
Information we collect
Information you give us. Your name, business name, email address, phone number, website, city and whatever you describe about your marketing when you submit a form, call us, email us or talk to the chat assistant on this site.
Information collected automatically. Pages visited, referring source, approximate location derived from IP address, browser and device type, and how you interact with the site. This comes from cookies and similar technologies described in our Cookie Policy.
Client account data. If you become a client, we may access advertising, analytics and search console accounts you grant us permission to manage.
How we use it
- Respond to your inquiry and prepare your free marketing diagnostic
- Deliver, support and improve the services you hire us for
- Send follow-ups, proposals and, if you opt in, occasional marketing emails
- Measure which pages and campaigns bring in qualified inquiries
- Protect the site against spam, fraud and abuse
- Meet legal, tax and accounting obligations
We do not sell your personal information, and we do not share it with third parties for their own marketing.
The chat assistant
The chat widget on this site is powered by a third-party AI provider. Messages you type are sent to that provider to generate a reply, and the conversation is emailed to us when you share contact details so a human can follow up. Please do not enter sensitive information such as payment card numbers, government identifiers or health details in the chat. Chat conversations are not saved in your browser after you close the page.
Service providers we use
We rely on a small set of vendors to run this business: website hosting and analytics, an AI provider for the chat assistant, email delivery, CRM and scheduling tools, and Google advertising and search products. They may process your information only to provide their service to us.
How long we keep it
Inquiry records are kept for up to 24 months after our last contact unless you ask us to delete them sooner. Client records are kept for as long as the engagement lasts plus the period required for tax and accounting purposes.
Your choices and rights
You can ask us to access, correct, export or delete the personal information we hold about you, and you can unsubscribe from marketing email at any time using the link in any message. Depending on where you live, you may also have the right to opt out of targeted advertising or profiling. Email info@fixscalegrow.com and we will respond within 30 days. We will not discriminate against you for exercising a right.
Security
We use encrypted connections, access controls and limited staff access to protect your information. No method of transmission or storage is perfectly secure, so we cannot guarantee absolute security.
Children
This site is intended for businesses. We do not knowingly collect information from anyone under 16.
Changes to this policy
We will update this page when our practices change and will revise the date at the top. Your continued use of the site after an update means you accept the revised policy.
Contact us
Questions, requests or complaints: info@fixscalegrow.com or (402) 320-1905.
